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Force Field Analysis March 28, 2006

Posted by dmoore in General.
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In the Tuesday Change Leader Call, I had brought up the fact that although we had great success with getting our first PDSA rolling, I was concerned that the next several "necessary" (much needed actually) changes would be hard for the team to address as these changes would mean more, or at least different, work for some of the people on that team.  Eldon suggested using a force field analysis to encourage the team to be the ones bringing up the barriers and possible (not so pleasant) "solutions/changes."  I wanted to report that this tactic worked very well and ended up spawning the next PDSA which is a walk-in slot.  We have many more changes to make, but that session seemed to produce some great ideas.

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1. Angie - April 12, 2006

Can you explain what is the force field model and were can I find more information on it?

2. dmoore - April 12, 2006

I learned the force field analysis process through a CQI (Continuous Quality Improvement) program, but Googled it just now and saw an excellent description on the Mind Tools web site (actually this was a good refresher for me as I learned the process 10 or so years ago). Anyway, the site gives the description below and then walks through the process step by step. A huge key for me with using this process is that some of the folks who actually had to execute the change are on the team, so that once we had gone through the process they seemed to have more buy-in.

“Force Field Analysis is a useful technique for looking at all the forces for and against a decision. In effect, it is a specialized method of weighing pros and cons.

By carrying out the analysis you can plan to strengthen the forces supporting a decision, and reduce the impact of opposition to it.”


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